Storm
Storm damage and the insurance claim — how we actually work it
Helio GC tarps active leaks, documents what we saw, and meets the adjuster when it helps. We do not knock on doors after storms and we do not invent scope.
Tarp first if it's leaking
You stay the policyholder
We don't invent scope on the lawn
Same day
Tarp when weather allows, Fairfield County
After the storm, in order
Active leaks get a tarp as soon as weather allows — usually the same day or the next in Fairfield County. Then we document. Then we talk to you about repair versus replacement. A tarp is not a repair. It keeps the interior dry until the real work can run.
We do not knock on doors the morning after a nor'easter. If you called us, we come. If a truck with out-of-state plates offered you a new roof from the curb, get a second look from a licensed local crew.
What we will not do
We will not write damage that is not there. We will not ask you to sign a blank assignment of benefits on the lawn. We will not tell you the insurance company 'requires' a full tear-off if a repair will hold. If the roof can be repaired, that is what we quote.